Refund policy

At Kanwada, we want you to be fully satisfied with your purchase. Since we specialize in running shoes, we understand that getting the perfect fit and quality is essential. That is why we offer a 7-day Return and Exchange Policy from the date of delivery.1. Eligibility Criteria for Returns & ExchangesTo be eligible for a return or exchange, your item must meet the following conditions:The request must be raised within 7 days of receiving the product.Shoes must be unworn, unused, and in the same condition that you received them.Items must be in their original packaging (shoe box) with all original tags attached.2. Issues We CoverWe accept returns and exchanges primarily for the following reasons:Size Issues: If the running shoes do not fit you perfectly, you can request a different size.Damaged or Defective Products: If you receive a damaged shoe or notice any manufacturing defect, we will replace it or refund your money.3. Cancellation PolicyYou can cancel your order at any time before it is shipped.Once the order is dispatched from our warehouse, it cannot be cancelled.4. How to Initiate a Return or ExchangeTo start the process, please contact our support team with your order details:Email: nitish8059khare@gmail.com For damaged products, please attach clear photos showing the defect.5. Refund ProcessOnce we receive and inspect your returned shoes, we will process your refund.Approved refunds will be credited automatically to your original method of payment within 5-7 working days.